Sears screwed us over. Remember this? After describing the issues with our dishwasher (melted plastic pieces) and stove (excessive soot in stove) on the phone with their 1-800 number (and stating that I needed a repair), an appointment was set up for this morning.
The repair tech came, and I didn't get a good feeling when I described the issue and he said "Oh..wow". Hmmm. He started on the stove and didn't finish all the PM checks prior to calling his "home" and saying a specialist needed to come out. And they'll look at the dishwasher at the same time. I iterated to the guy that I SAID a repair was needed when I made an initial appointment.
Great. More hours that Joe and I have to take off work. Freaking awesome.
I hate Sears. I will try to avoid ever, ever, ever buying appliances from there again. Their customer service has been nothing but disappointing.